/ Privacy Policy

K-Star Privacy Policy

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Shenzhen K-Star technology Co., Ltd. (“K-Star”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with us online or offline.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you:

a. Provide it directly

  • Name
  • Company name
  • Email address
  • Phone number
  • Country/region
  • Business inquiry details
  • Shipping or billing information (for customers)

b. Automatic data collection

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent
  • Cookies and tracking technologies
  • Website analytics data

c. Information from third-party tools

We may use trusted third-party services such as:

  • Google Analytics
  • Hosting service providers
  • Email marketing tools

These third parties may also collect information according to their own privacy practices.

2. How We Use Your Information

We use your data to:

  • Respond to your inquiries and requests
  • Provide quotations, product information, and business support
  • Process sample orders or bulk orders
  • Improve customer service and communication
  • Optimize website performance and user experience
  • Send updates, newsletters, or promotional materials (only with your consent)
  • Maintain security and handle administrative tasks
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

For users in the European Union, we process personal data on the following bases:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal requirements

4. How We Share Your Information

K-Star does not sell or trade your personal information.

We may share your data only with trusted partners for business purposes, including:

  • Logistics and shipping providers
  • Payment service providers
  • Email and cloud hosting services
  • Product testing or certification agencies
  • Legal, accounting, or compliance partners (if required)

All partners follow strict confidentiality and data-protection rules.

5. International Data Transfers

As a manufacturer based in Shenzhen, China, your information may be transferred and processed in China or other countries where our partners operate.
We ensure appropriate safeguards are used to protect your data during international transfers.

6. Data Retention

We keep your information only for as long as necessary for:

  • Inquiry handling
  • Contract execution
  • Legal and accounting purposes
  • Improving customer service

When data is no longer needed, we securely delete or anonymize it.

7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Maintain technical functionality
  • Analyze website traffic
  • Improve browsing experience
  • Remember user preferences

You can disable cookies in your browser settings, but some features may not work properly.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to marketing communications
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at sally.xu@k-startech.com.

9. Data Security

We implement physical, electronic, and managerial safeguards to protect your information, including:

Secure servers and encrypted communication

Restricted access to personal data

Regular security audits

However, no system is completely secure, and we cannot guarantee absolute protection.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies. We recommend reviewing their privacy policies separately.

11. Children’s Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from minors.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last Updated” date.

13. Contact Us

For questions, concerns, or data requests, please contact:

Shenzhen K-Star technology Co., Ltd.
Address: Dongwangyang Industrial Park, Baoan District, Shenzhen, China
Email: sally.xu@k-startech.com
Phone: +852 9606 7099